FAQ

Workbook Shipping

Domestic Shipping

How long does it take to ship?

When are subscriptions shipped?

How do I get an order reshipped because the address was incorrect?

What if the tracking says "delivered" but I cannot find my package?

Do you accept returns on workbooks?

What if my product gets lost?

International Shipping

Do you ship outside of the US?

How long does International shipping take?

When are international orders shipped?

What if my workbook does not arrive in time?

Subscriptions

Printed Subscriptions

When can I subscribe?

Can I cancel anytime?

When are subscriptions charged?

How do I change or cancel my subscription?

How do I change my address?

What is the digital/print combo?

Are New and Full Moon Workbook subscriptions separate?

Yearly Subscriptions

When are they shipped?

Can I give them as a gift?

Can I purchase I purchase a Yearly Subscription if I live outside of the US?

Astrology

Zodiac Signs

What is my Sun sign?

Do I need to be the same sign as the workbook to use it?

Where can I find my Moon Sign?

Digital Downloads

Digital Subscriptions

When are digital subscriptions charged and sent?

Can I change from digital to printed?

I purchased a digital workbook and cannot find it.

Do you accept returns on digital workbooks?

Downloading

How do I download my workbook?

How many downloads attempts?

Marketplace Products

Crystal Kits

Can I subscribe to the Crystal Kits?

One of my crystals arrived damaged, how can I get a replacement?

My kit arrived and I'm not sure what the crystals are. Can you help?

Dreamcatchers

My dreamcatcher arrived damaged, how can I return it?

Do you accept returns on dreamcatchers?

Spirit Daughter

Private Readings

Does Jill offer private readings?

Collaborations

Do you accept paid promotions?

Wholesale

Do you wholesale workbooks?

Do you wholesale Explorations of a Cosmic Soul?

Do you wholesale Dreamcatchers?

Do you wholesale Balipura Sprays?

Publishing

Do you publish other people's writing?