If you live in Canada or Australia or a country that has a long USPS international postal time, we highly recommend that you purchase the Full Moon (digital) rather than the printed workbook to ensure that your workbook will arrive on time.
With that said, if you feel your workbook is not going to arrive prior to the Full Moon or New Moon and you would like to get started with the content, please email email@example.com and we will send you a free digital copy of the workbook.
To log into your customer portal: when you first subscribed, you received an email welcoming you to your subscriptions. In it, there is a highlighted link that reads "manage subscriptions". This will take you to your customer portal.
You can also login using your email address, but you must register first.
If you have any questions, do not hesitate to email firstname.lastname@example.org
This product is only offered 4 days before the New Moon each month. It offers you a copy of the current New Moon Workbook in digital format along with subscribing you to the New Moon Workbook (Printed) subscription beginning the next season.
Please keep in mind that the beginning of the next season (the start of your New Moon Workbook printed subscription) is often just a few days from the purchase this product.
If you have any questions regarding your this product or your subscription, please do not hesitate to email email@example.com .
Starting with the day you sign up, then adjust to a date somewhere close to the 15th of the month (we apologize we cannot be exact, we work with the moon). You can always check your charge date in your customer portal.
A download link is emailed to as soon as you are charged.
If you have not received the email with the download link, please check your spam and promotions folders.
If after checking your spam and promotions folders you still have not received your email with the download link, please email firstname.lastname@example.org for assistance.
We are so sorry! These dreamcatchers have traveled so far and rarely get damaged in the process, but occasionally they do.
If you received your dreamcatcher and it was damaged, please email email@example.com within 48 hours of arrival based on your tracking number with a photo of the damage and we will send you a return label.
Also, let us know if you would like a replacement or a full refund.